Learn how to modify your browser settings to accept cookies.
The Customer Portal is currently available to registered North America customers only. The main purpose of the portal is to make prices available online for products such as fasteners, tool assemblies and tool spare parts and components. Results of price searches also include a variety of other tools to help you find information quickly including stock and delivery status, links to fastener technical specs, special delivery and product availability at other customer locations.
Register as a user
Users of the customer portal can only be approved and registered by authorized Stanley Engineered Fastening personnel. To register as a new user, you can click here or Contact Karyn Reynolds for more information. Once registered, users receive an email containing their username and password. The password is automatically created by the registration program and can be changed in the Change Password section of the account management screen.
Login to the portal
Enter your User ID and Password in the sections provided and click the 'Login' button below the login form.
The Terms & Conditions of sale are accessible through a link on the bottom of all web pages. Please read the Terms prior to logging in to the portal. Accessing the portal indicates that you agree with the terms as listed.
Browser Settings
Your browser must be setup to accept cookies and to allow JavaScript or you will not be able to login successfully and/or use many features of the portal.
Cookies
A computer cookie is a tiny text file that is saved to your hard drive by the customer portal program. While many web sites use cookies to track your online activity, the customer portal program only uses cookies to remind the program that you are currently logged in and that you are allowed to use the system.
Learn how to modify your browser settings to accept cookies.
JavaScript
JavaScript is a scripting programming language most commonly used to add interactive features to webpages. It is used in many features of the customer portal for functions such as opening pop-up windows, when required, and validation of form input.
Learn how to modify your browser settings to allow JavaScript.
Forgot your password?
If you forget your password, you can recover it by clicking the 'Forgot your password?' link located under the login form. On the resulting screen, submit your User ID and email and your password will be emailed to you.
Successful login
If you login correctly, you will see the portal main page. The main page consists of the Inventory, Pricing and Orders searches, along with links and a customer profile necessary for managing your account.
Your customer profile is visible and accessed by selecting the person icon in the upper right corner of the page.
Logout of the portal
You may stay logged in to the portal as long as you like. You can login once and keep the portal open all day - or longer. However, if you access the portal from a public computer, it is highly recommended that you logout after each use.
Use one of the following methods to logout of the portal:
• Click the 'Logout' link on any page in the web site (located in the upper right corner under the person icon)
Inventory searches can be performed for up to 20 parts at one time after successfully logging into the customer portal. The Inventory search form is located in the left margin of the portal Home page. Inventory searches can also be performed from the Pricing return pages. If you navigate away from either of these pages, you can return to perform an Inventory or Pricing search by clicking the ‘Home’ link at the top of any page.
Entering part numbers
Follow the guidelines below and type all part numbers of interest into the respective search form. If you have a long list of numbers in Excel or other program, simply copy the list and paste it into the search form. Initiate the search by clicking the 'Search' button located below the part number entry field.
• Part numbers must be customer or Stanley part numbers only - competitor part numbers or other fastener industry numbers are not recognized.
• Part numbers can be found using the predictive search, but must match the part numbering system.
• Partial part numbers such as 01661-006 will bring up associated parts in the predictive search for all parts containing the alpha-numeric characters entered.
• Multiple part numbers are allowed, up to 20 part numbers for Inventory searches and up to 30 part numbers for Pricing searches.
• Fastener, tool assembly and tool spares part numbers can be listed in the same search attempt.
Part number entries for searches are predictive and not case sensitive
Part number lookup
When entering part numbers for an Inventory or Pricing search, if you are unsure of a part number or it's correct configuration, you can select either Stanley Part Number or Customer Number form the dropdown and being to enter the part number on the search line. Because predictive search functionality has been added to the portal, customers can now have optimized part lookup reference in short time without leaving the site to perform external lookups
All part numbers selected in the part number lookup screen will be listed in the search return pages. Click the respective ‘Search' button below the line to initiate a search for the entire list of numbers.
Search results
A variety of tools and information are included in search results depending on the part number searched, the supporting information available for that part number and the product type (fastener, tool or spare part).
Pricing searches can only be performed after successfully logging into the customer portal. A search form is located in the middle margin of the portal home page and each price search results page. If you navigate away from either of these pages, you can return to perform a price search by clicking the 'Home' link at the top of any page.
Entering part numbers
Follow the guidelines below and type all part numbers of interest into the respective search form. If you have a long list of numbers in Excel or other program, simply copy the list and paste it into the search form. Initiate the search by clicking the 'Search' button located below the part number entry field.
• Part numbers must be customer or Stanley part numbers only - competitor part numbers or other fastener industry numbers are not recognized.
• Part numbers can be found using the predictive search, but must match the part numbering system.
• Partial part numbers such as 01661-006 will bring up associated parts in the predictive search for all parts containing the alpha-numeric characters entered.
• Multiple part numbers are allowed, up to 20 part numbers for Inventory searches and up to 30 part numbers for Pricing searches.
• Fastener, tool assembly and tool spares part numbers can be listed in the same search attempt.
Part number entries for searches are predictive and not case sensitive
Part number lookup
When entering part numbers for an Inventory or Pricing search, if you are unsure of a part number or it's correct configuration, you can select either Stanley Part Number or Customer Number form the dropdown and being to enter the part number on the search line. Because predictive search functionality has been added to the portal, customers can now have optimized part lookup reference in short time without leaving the site to perform external lookups
All part numbers selected in the part number lookup screen will be listed in the search return pages. Click the respective ‘Search' button below the line to initiate a search for the entire list of numbers.
Search results
A variety of tools and information are included in search results depending on the part number searched, the supporting information available for that part number and the product type (fastener, tool or spare part).
Product identifiers and options
The following information is listed on the search results under the part number:
| Option | Applies To | Definition |
| Description | All | Tool spare parts - Generalized definitions of the item. Tool assemblies - Typically include the model number and whether the tool includes nose equipment. Fasteners - Follow a structured system to describe the product. |
| Global Part Number | All | Stanley part number most commonly referred to in literature and discussions with customers. |
| Price Unit of Measure (UOM) | All | Designates how the product is sold (e.g. each for tools and spares; per thousand for fasteners). |
| Current Availability (Stock) | All | Displays stock status. Availability is subject to prior sale. We recommend confirming stock when values are less than 100,000 pieces for fasteners or less than 5 pieces for tools and spare parts. |
| Weight (Wt) | All | Typically only displayed for fasteners in pounds per thousand pieces (lb/m).
Tool assembly weight is available in their respective manual or by searching a tool part number in the part number search. |
| Carton Quantity | All | Number of pieces in one container. |
| Lead Time | All | Number of days or weeks to ship to customer's facility. This is based on current availability and MOQ. |
| Min Order Quantity (MOQ) | All | Minimum number of pieces required to order an item. MOQ is subject to minimum order value and is based on current availability and past sales performance of the product. |
| Stock within 4 weeks | All | Cumulative stock value of current stock and new stock expected to be available within the next 4 weeks. Availability is subject to prior sale. We recommend confirming stock when values are less than 100,000 pieces for fasteners or less than 5 pieces for tools and spare parts. |
If an option is missing from your price search results, it means the information is not available for that part number.
Prices
Prices are shown in USD and values are adjusted to reflect exchange rate for Canada. US distributors will see their price and the suggested OEM price. Canadian distributors will only see their price.
Special delivery request
A button labeled 'Special Delivery Request' is included in the results of each price search. The button is located below the product identifiers and to the right of the 'Special Delivery Request' button. Clicking the button opens a new browser window. The new window contains a form that you submit to request modified delivery schedule for a product. Follow the on-screen instructions and submit the form.
Special delivery requests are only considered when product is in a market driven situation or when delivery modification will help secure other business.
Distributor inventory
In an effort to increase customer chances at finding and purchasing readily available product, Stanley allows portal customers (distributors) to post inventory values for products at their facility. This feature is intended solely for product in inventory within your organization that is slow moving and has been designated as excess. When a price search is performed for one of those part numbers, a button labeled 'Distributor Inventory' is included in the price search results. When the button is clicked, a new browser window opens to our new inventory partner’s site – Mectronic – where you can search inventory values and contact information of all customers who have the part.
Your price does not apply to the inventory listed in excess inventory. The price is determined by the owner of the product.
Messages
Occasionally, prices will not be found during a price search. When this occurs, an informational message will explain the situation and required actions.
Account management
The account management screen (people icon) can only be accessed after successful login to the portal. Access the account management screen by clicking the person icon on any page in the web site. The people icon is located in the upper right corner of all pages.
The account management screen (people icon) contains the customer’s current registered profile including address and a link to change password.
| Feature | Available To | Description |
| Modify Personal Info | Standard User | The account management screen contains a form populated with your username, password and contact information. Follow the on-screen instructions and click the 'Save Changes' button at the bottom of the form. |
User registration: Karyn Reynolds
Web site and technical issues: Karyn Reynolds or Jesse Laughinghouse or CDI Technology